Caroline Reaney

Caroline Reaney has over two decades of experience in sales operations and customer management, primarily with Ellucian and its predecessor companies. As the Director of Order Management, Customer Success Revenue Renewals, and Customer Response Center at Ellucian since 2013, Caroline designed and implemented a new internal call center, enhancing customer satisfaction and streamlining operations. Prior experience includes roles as Senior Manager of Sales Operations and Sales Systems & Support Manager, where Caroline managed teams specializing in customer support and lead generation. Caroline holds a Bachelor of Arts in Business Administration from Immaculata University.