Ellucian
Robert Ferraro is a seasoned professional with extensive experience in product support, DevOps, and release engineering, primarily in the higher education technology sector. Currently serving as a Senior Product Support Analyst at Ellucian since April 2023, Robert has transitioned from a role as DevOps Engineer at the same company, where significant achievements included the automation of on-premises Business Analytics products' build processes using various tools such as Jenkins and Terraform. Prior roles at Ellucian involved designing utilities for build automation and managing major product releases. Previous experience includes roles at Sungard Higher Education as a Release Engineer and Oracle Technical Consultant, contributing to product development and client support across Latin America. Robert holds a Bachelor's degree in Computer Science from UPAEP and has a history of technical involvement dating back to early roles in database administration and translation for software products.
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Ellucian
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Ellucian's technology solutions are designed for the modern student specifically to meet the needs of higher education. Our software and services help students, staff, and faculty achieve their goals.