Amgad Fadlalla

Amgad Fadlalla is an experienced cabin crew member currently with Emirates since April 2023. Prior to this role, Amgad served as a Customer Service Sales Representative at CarSwitch Arabia from August 2022 to February 2023, where responsibilities included guiding mechanics' daily operations and enhancing team performance. Previously, Amgad worked as a Customer Service Specialist at Emirates Post, managing customer inquiries and shipping orders from June 2021 to August 2022. Prior experience also includes a position as a Ramp Agent at AHBA Air Handling, performing essential baggage handling and aircraft connection tasks from December 2019 to January 2021, and spanning multiple years as a Customer Service Representative at Inspire Software Company, focusing on customer satisfaction and issue resolution from March 2014 to November 2019. Amgad holds a Diploma of Education in Aviation from the International Academy for Aviation and Technology, completed in 2014.