Isabel Enriquez

Isabel Enriquez is an experienced professional with a diverse background in management and training within the customer service and operations sectors. Currently serving as the Call Center Manager at Empire-Today since October 2012, Isabel oversees Call Center Supervisors, Leads, and the WEBCARE Team. Previous roles include Customer Service / Leadership Development Trainer at Fred Loya Insurance, and Operations General Manager at EchoStar Corporation, where responsibilities included developing leadership teams and ensuring operational efficiency. Isabel's early career featured roles at Kmart, culminating as Personnel and Training Manager, where employee development and staff management were key focuses. Isabel holds a Bachelor's degree in Business from the University of Phoenix.