Debbie Heaselden

Appeals And Grievances Manager at Empower Healthcare Solutions

Debbie Heaselden currently serves as the Appeals and Grievances Manager at Empower Healthcare Solutions, a position held since January 2022. Prior to this role, Debbie Heaselden accumulated extensive experience as a Claims Manager at both QCA Health Plan and QualChoice, serving in these capacities from 1994 until October 2022. This background highlights a strong foundation in claims management and healthcare solutions.

Location

Little Rock, United States

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Empower Healthcare Solutions

Empower’s model of care ensures individuals with behavioral health needs or intellectual or developmental disabilities (IDD) receive the right care, in the right setting, at the right time to improve health outcomes and manage total health care costs. Our mission is to empower individuals to lead fuller, healthier lives at home in their communities. Our members are at the center of all we do. We partner with providers, advocates, and the community to deliver the right solutions for an improved quality of life for our members We identify all of the individual’s treating providers and include their input when developing the individual’s plan of care. Ensuring the plan is person-centered, we identify individual’s strengths and needs by collaborating with them and their family members during the development process. We also address their functional needs based upon their Independent Assessments. We then develop clinical interventions to help our members navigate the medical, behavioral health, and developmental disability systems as well as access community resources to address their needs.


Employees

201-500

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