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Orlando Carmona

Sr. Business Process Optimization Manager at Empower Retirement

Orlando Carmona, MBOE, LSSBB, currently serves as the Sr. Business Process Optimization Manager at Empower since January 2024. Previously, Carmona held various roles at JPMorgan Chase & Co. from April 2018 to November 2023, including VP, Senior Project Manager, Firmwide Business Resiliency Analyst, and Performance Improvement Analyst/Consultant. Prior experience includes serving as the Assistant Professor of Military Science and Leadership/Process Improvement Consultant for Army ROTC from May 2014 to March 2018, and various roles in the US Army, including Human Resources Officer and Operations Officer/Company Commander, from 2008 to 2014. Orlando's educational background includes a Master of Business Operational Excellence from The Ohio State University, a Master of Education from the University of Louisville, a Master of Science from PennWest California, and a Bachelor of Science from Excelsior University.

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Empower Retirement

20 followers

Empower provides customers with personalized features and modern tools that make retirement planning easier for individuals, plan sponsors and financial professionals.


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5,001-10,000

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