Marsia Moreno

Marsia Moreno is an experienced professional in client service and healthcare navigation. Currently serving as an Associate Client Service Manager at Empyrean since February 2023, Marsia previously worked as an Account Manager at Professional Enrollment Concepts, managing multiple employee benefits insurance accounts and addressing data discrepancies. Earlier roles include Member Service Representative II and Healthcare Services Multilingual Representative at Kelsey-Seybold Clinic, where responsibilities involved interpreting medical benefits and managing patient appointments, respectively. Marsia's career began at Harris Health System as a Patient Access Representative. Educational qualifications include a Bachelor of Science in Healthcare Navigation from the University of Houston-Downtown and an Associate of Arts in Business/Corporate Communications from Houston Community College.