EMS CRM
Bechara Embaid has extensive experience in customer service and technical support across various industries. Currently serving as a Customer Service Agent at EMS CRM since June 2017, Bechara previously held roles such as Sr Bilingual Customer Service Agent at Aetna Life Insurance Company and Bilingual Customer Service Agent at Ford Motor Credit Company, earning multiple awards for excellence in customer relations. With a background in technical support as a Team Lead at West Corporation and a Financial Adviser at Mutual of Omaha, Bechara has demonstrated a strong capability in client assistance and technical problem-solving. Earlier career accomplishments include roles at ACI Worldwide and Ingedigit, among others, showcasing versatility and a commitment to professional development. Bechara holds a Bachelor of Arts in Oceanography from the University of Washington and attended the American University of Beirut for Marine Sciences.
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EMS CRM
EMS CRM is a call centre that provides customer care, technical support and outsourcing solutions.