EMS CRM
Edward Myers has extensive experience in operations support and customer service, currently serving as an Operations Support Associate at EMS CRM since January 2020. In this role, Edward is responsible for documentation, training, scheduling, and system configuration. Previously, Edward took on a leadership role as Team Lead, where responsibilities included monitoring operational queues, creating reference materials, maintaining schedules, and producing training videos. Additionally, Edward contributes as a Content Creator at Gryftkin, focusing on book reviews and author interviews. Edward's work history includes various positions in customer service and technical support, having worked for companies like Complete Call Solutions, The Bookworm Omaha, and Nebraska Medicine. Edward's educational background comprises studies at Metropolitan Community College and Paradise Valley High School.
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EMS CRM
EMS CRM is a call centre that provides customer care, technical support and outsourcing solutions.