Enable, a Fujitsu company
Jamie Donoghue has a diverse work experience spanning multiple companies and roles. Currently, Jamie works at Enable, a Fujitsu company, as the Head of CASE Oceania, where responsibilities include practice growth, delivery leadership, and people leadership of the Oceania CASE Team. Prior to this role, Jamie served as Principal CASE Consultant at the same company.
Before joining Enable, Jamie was the Co-Founder and Principal Consultant at VisionLed Consulting, a boutique training and consulting company based in Singapore. Jamie also served as the Product Owner and Product Manager for the businessagility.works® framework and certification program.
Additionally, Jamie worked at PeopleCert as a PeopleCert DevOps Ambassador, at UXC Consulting as a Director and Principal Consultant, at Orange Business Services as a Business Manager - Service Management, at Lucid IT as a Senior Consultant - Asia, at Aurecon (formerly Connell Wagner) as an IS Service Manager - Asia and Service Desk & Desktop Team Leader, at Vision Automotive Technology (Thailand) as an IT Solutions Architect, at Cliftons as a Technical Team Leader, and at Dell Australia as a Senior Enterprise Support Specialist.
Jamie Donoghue's education history is as follows:
From 2020 to 2021, Jamie studied at Emeritus and obtained a Post Graduate Diploma in Innovation and Design Thinking.
From 2019 to 2020, Jamie also studied at Emeritus and obtained a Post Graduate Diploma in Digital Business.
In 2012, Jamie attended Heriot-Watt University and completed a Master of Business Administration (MBA) with a focus on Business Administration and Management, General. This program lasted until 2014.
Jamie has additional certifications, including:
- Certified System Administrator (CSA) from ServiceNow, obtained in August 2022.
- Service Automation Framework - Foundation from APMG International, obtained in July 2020.
- Agile Certified Product Manager Product Owner from 280 Group, obtained in April 2020.
- Futures Thinking Specialization from Coursera, obtained in March 2020.
- Certified Agile Process Owner, DevOps Leader, Certified Agile Service Manager from DevOps Institute, all obtained in 2017.
- Certified in Risk and Information Systems Control™ (CRISC) from ISACA, obtained in August 2017.
- Leading Organizations and Change from MIT Sloan Executive Education, obtained in March 2017.
- COBIT 5 Foundation from ISACA, obtained in January 2017.
- Certified ScrumMaster from Scrum Alliance, obtained in May 2016.
- Registered Consultant - IT Governance and Service Management, Registered Consultant - Portfolio, Programme and Project Management from APMG-International, both obtained in June 2015.
- Portfolio, Programme and Project Offices (P3O) - Trainer from PEOPLECERT, obtained in February 2014.
- Managing Successful Programmes (MSP) - Trainer from PEOPLECERT, obtained in January 2014.
- Certified Information Security Manager (CISM) from ISACA, obtained in February 2013.
- Certified Information Systems Auditor (CISA) from ISACA, obtained in September 2012.
- Certified in the Governance of Enterprise IT (CGEIT) from ISACA, obtained in April 2012.
- Project Management Professional (PMP) - Trainer from Project Management Institute (PMI), obtained in December 2011.
- PRINCE2 - Trainer from PEOPLECERT, obtained in July 2011.
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Enable, a Fujitsu company
Enable is a pure-play ServiceNow consultancy—100% dedicated to the delivery of ServiceNow advisory, consulting and delivery services. With more than 350 consultants in our ServiceNow practice, we’re the most qualified, certified and capable ServiceNow partner in the APJ region. We’ve been recognised as ServiceNow’s Global Services Excellence Partner of the Year, APJ IT Workflow Partner of the Year 2021, APJ Customer Workflow Partner of the Year 2022, APJ and Global App Development Platform Partner of the Year 2022, APJ Elite Partner of the Year for 2020, 2021, 2022, 2023 and Worldwide Elite Segment Partner of the Year for 2023. Our fast growth has been highlighted by our 3 time CRN Fast50 achievements in 2017, 2018, 2019. Our focus is enterprise service management, and we have deep knowledge of and experience in digital and business transformation. Enable has dedicated practices in Customer Service Experience, IT Transformation, Employee Service Experience and Integrated Risk Management. We also have Innovation and Organisational Change Management practices that are intrinsic to everything we do. Our Principal Consultants and consulting and delivery team bring many years of experience and innovation across all ServiceNow modules, including HR, GRC, SecOps, CSM, ITOM, ITBM and ITSM. Headquartered in Australia, we have offices in Melbourne, Sydney, Adelaide, Perth and Brisbane, plus centres of excellence (with development teams) in Noida and Bangalore, India and Manila, Philippines. We cover the south and north Asia markets through our offices in Singapore, Hong Kong and Philippines.