Enel
Roberta Montana serves as the Head of Global Customer Care and Head of Global Billing at Enel, roles assumed in December 2021 after holding various leadership positions within Enel and Enel X since 2009. With extensive experience in customer operations, Roberta has effectively managed processes related to distributor relationships, customer communications for power and gas markets, and operational impact assessments for new metering technologies. Previous roles include senior consultancy positions focused on business process reengineering and risk management. Roberta holds a degree in Management Engineering from Università degli Studi di Palermo.
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Enel
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Enel has all the information on the energy, gas, energy commodity and all environmental and technological innovation programs to promote sustainable development.