Nick Hershey

Nick Hershey is an experienced professional in customer education and success, currently serving as Customer Education Manager at Energage since August 2017, after progressing from Customer Education Specialist. In this role, Nick focuses on enhancing customer experience through educational curricula that promotes self-sufficiency. Previously, at ADP from November 2015 to June 2017, Nick held multiple positions including Customer Success Manager, where responsibilities included resolving payroll-related issues and upselling additional services. Prior experience includes a successful tenure as General Manager at Fairman’s, where Nick managed operations and employee relations, and as a Credit Collection Specialist at CNH Industrial Capital, emphasizing negotiation and continuous improvement in customer service. Nick earned a BS in Marketing from West Chester University of Pennsylvania.