Karen Smith

Technology Services Consultant at KPMG Australia

Karen Smith is an experienced Technology Services Consultant at KPMG Australia, with a career spanning over a decade in IT support roles. Since September 2015, Karen has ensured adherence to national processes and handled local escalations of support requests. Previous positions include Service Desk Analyst roles at Westpac, Asciano, Sinclair Knight Merz, Data#3, and Fujitsu, where Karen provided first and second level support for incident resolution in various IT environments. Educational qualifications include ITIL Foundations V3 certification and customer service training, along with multiple certifications in help desk operations and IT support methodologies.

Location

Sydney, Australia

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KPMG Australia

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Based in Perth, with a firm focus on Western Australia, Energise is a 12-week program that matches established businesses with start-ups at no cost in the ENR sector.KPMG Australia will work alongside their established clients to identify their most pressing issues and areas of interest, crafting these into selection criteria for start-upapplications. Then, each entrant has 12 weeks to propose and build a solution, with access to 'real-time' customer feedback and up to 40 of KPMG's leading advisory staff across multiple service lines.


Headquarters

Sydney, Australia

Employees

5,001-10,000

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