EngageCX
Rebecca Wildermuth is an experienced professional in account management and customer success, currently serving as the Account Manager for Partner Performance at EngageCX since May 2024. Prior to this role, Rebecca held various positions at Madaket Health, including Manager of Customer Success and Accounts and Sales Development Representative. Experience in behavioral health includes tenure at the Denver Sheriff Department and Correct Care Solutions, where Rebecca worked as a Clinical Reentry Specialist. Educational qualifications include a Master's degree in Mental Health Counseling from Capella University and a Master's degree in Forensic and Legal Psychology from Marymount University, complemented by a Bachelor's degree in Psychology from the University of Oregon, where Rebecca also earned a certificate in Substance Abuse/Addiction Counseling.
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EngageCX
EngageCX is a leading provider of call center and marketing solutions on a mission to empower engagement and reshape customer acquisition. We have created a robust solution set across the full customer engagement life cycle, including but not limited to - intake/screening agent campaigns, customer acquisition services, and survey/back-office work for customer retention/engagement. Our solutions are underpinned by an extensive delivery platform: a global multi-site call center presence, in-house digital marketing team, significant technology and analytics infrastructure, and 30+ years of program management expertise. Acting as a seamless extension to a diverse range of brands and industry leading partners, we are trusted to elevate consumer journeys and customer loyalty.