English Rose
Melissa Matthews currently serves as a PCA at English Rose Suites and b♦home Home Care while continuing to work as a Customer Service Representative at KEPRO since July 2015. With extensive experience in the healthcare sector, Melissa has worked as a Home Health Aide at Home Instead Senior Care and previously held customer service roles at Univita Health Inc. and Wells Fargo. Educational credentials include a degree in Nursing from both Metropolitan State University and Hennepin Technical College. Key responsibilities throughout various positions have involved patient care, maintaining records, supporting prior authorization processes, and providing customer support while adhering to organizational policies and quality standards.
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English Rose
Since its founding in 1997, English Rose has set the benchmark for memory care in a dedicated home environment. Our leadership team works closely with our professional caregivers to ensure that your expectations are exceeded in every aspect of care. Our measured and meticulous approach to staffing is reflected in the way we treat our residents: with respect for the dignity of the individual and an abiding care for their wellbeing. At English Rose, we know the importance of “home.” Home is not just a structure. It is not simply an address or collection of rooms. Home is safety…it is compassion, comfort and belonging. It is where we go to be nurtured and rejuvenated. It is where we are loved. Since establishing English Rose Suites in 1997, we have established ourselves and earned a reputation in the marketplace as the premier care provider. Now that care is available to those who want to stay in their own home, whether they require around-the-clock care or simply need the consistent relief a professional and loving caregiver can provide.