Rochelle Asilo

Customer Success Manager at Enrolmy Software

Rochelle Asilo has a diverse work experience in various roles and industries. Rochelle is currently employed as a Customer Success Manager at Enrolmy Software since October 2022. Previously, in 2022, they worked as a Mentor for the Data Analytics Bootcamp at Eskwelabs from October to December.

From 2021 to 2022, Rochelle was a Corporate Account Manager at Bonfire Card - Card Works Limited. Rochelle'sresponsibilities included managing a portfolio of corporate customers, providing excellent customer experience, and resolving any issues. Rochelle also focused on upselling and cross-selling to existing customers while actively seeking new ones.

Prior to that, they were an Account Manager at Leading Edge NZ from 2019 to 2021. Rochelle'skey client was Yellow NZ, and they provided digital and print advertising solutions for local businesses. Rochelle effectively managed disputes and issues, ensuring customers' marketing goals and return on investment (ROI) are achieved.

From 2017 to 2019, Rochelle worked as a Lead Implementation Manager at Allied World Healthcare, an international social enterprise. Rochelle played a critical role in delivering health services in under-served rural Asian communities through innovative technologies and models. Rochelle drafted and implemented processes and solutions, led a team and interns, and ensured the achievement of targets and objectives.

In 2016, Rochelle was an Account Executive at Multimedia Exponents Inc, a below-the-line marketing agency. Rochelle handled events and marketing activities for multinational companies, ranging from planning to execution and post-event activities.

Overall, Rochelle Asilo has a strong background in customer success management, account management, and implementation management, demonstrating their skills in building relationships, problem-solving, and achieving goals.

Rochelle Asilo obtained a Bachelor of Science (BS) in Development Communication from the University of the Philippines between 2012 and 2016. In 2018, they pursued a Master of Management degree in Business Management at the same university. In 2022, Rochelle completed a data analytics program at Eskwelabs. Additionally, they have earned certifications in Data Analytics from Eskwelabs in April 2022 and Complete Digital Marketing from Udemy in September 2019. Asilo's education history also indicates that they hold a Civil Service Professional certification, but the institution and specific date of obtaining it are unknown.

Location

Auckland, New Zealand

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Enrolmy Software

Enrolmy facilities the interaction of Parents with Child Activity Providers. For Parents Enrolmy provides a simple online booking and payment experience For Providers; Enrolmy offers a comprehensive software solution for managing customer bookings and payments online. The Enrolmy Story Enrolmy is the result of 7 years working with over 500,000 parents, students and organisations to develop simple and efficient solutions to the enrolment, booking and payment process. The genesis of the idea arrived when founder and CEO Dean Pendergrast developed an online platform for the management of MusiqHub; a large music school based in New Zealand and Australia that he founded in 2007. It sought to better connect teachers and parents while providing a system for MusiqHub to manage their business. Word of mouth grew, and demand drove it to be enhanced and adopted by a range of child care and sporting organisations in New Zealand and Australia, resulting in over half a million sessions booked annually with minimal marketing activity. In 2014 the platform was formalised under the Enrolmy brand and vision expanded to seek further avenues to alleviate the frustrations associated with organising a household filled with kids. Making the process of enrolment, booking and payment easier for parents is the tip of the iceberg for Enrolmy. The Enrolmy founders have 9 kids between them, so are passionate about developing and distributing solutions that'll make theirs, and their friends lives easier.


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11-50

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