Entegra
Janyse (JC) Madsen has over 28 years of experience in customer service and support, currently serving as the Director of Customer Service and Support at Entegra Procurement Services since April 2009. In this role, Janyse oversees the Procurement Call Center and technical help desk. Previously, Janyse held multiple leadership positions at IKON Office Solutions from April 1995 to October 2008, culminating in the role of National Director, where responsibility included managing over 200 employees across three national locations and handling millions of service requests annually. Janyse's experience also includes standardizing operations for 28 call centers, leading the consolidation to three centers, and launching customer-facing web service requests.
This person is not in any offices
Entegra
2 followers
Entegra is a business performance and procurement services company with bold initiatives, creative solutions and a driven advisory team ready to partner with hospitality-driven businesses to propel them forward and achieve more than ever. As the largest food group purchasing organization in the world, we deliver the industry-specific savings solutions, digital tools, advisory services and corporate social responsibility support to help clients improve customer experiences — and achieve their goals. Explore our unmatched purchasing solutions at: https://www.entegraps.com