Enteractive
Alexandru Bânciu is an experienced IT support professional currently serving as an IT Support Executive at Enteractive since November 2021, where responsibilities include managing infrastructure monitoring using Prometheus and providing on-site support in Bucharest. Prior to this role, Alexandru worked as a Help Desk Engineer at Smartnetic for a brief period before the company's closure, and as an English Technical Representative at CGS, delivering technical support and customer care. Alexandru's early experience includes an internship at Kronospan, and a Bachelor's degree in Engineering from Universitatea Transilvania din Brașov, specializing in the engineering and design of wood products.
This person is not in any teams
This person is not in any offices
Enteractive
Enteractive is the industry leader in Reactivation, driving innovation through our tech, powered by personal human interaction. As the pioneers behind the (Re)Activation Cloud®, we are experts in personal contact. We partner with operators to increase retention and player loyalty, by engaging with players on a 1-on-1 conversation. Our latest product is the player-facing mobile-first Engager platform, allowing players to manage how they communicate with us through both live chat and one-to-one phone calls. This adds another layer of personalisation for players which is key to retention. Our (Re)Activation services use the latest innovative technologies to keep your player data safe, highly-secured and compliant with modern regulation including GDPR & G4 Responsible Gaming. We’re about building bridges between operators and their players. By learning more about them we help you create a win-win situation where players are happier and your company is more profitable. Subscribe to Enteractive Insights for monthly industry & company updates: https://pages.enteractive.com/newslettersignup