Hiring

Account Manager

Customer Service · Full-time · Lehi, United States

Job description

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize diverse perspectives, endeavoring to craft a better world to live in.

Entrata is seeking a highly motivated and experienced Account Manager to join our dynamic team. As an Account Manager, you will play a crucial role in expanding relationships with our key clients, ensuring their success with Entrata's suite of products and services.

This is a quota-bearing sales role.

Responsibilities will include:

  • Build and maintain strong, long-lasting relationships with key stakeholders in assigned strategic accounts.
  • Understand clients' business objectives and challenges, and align Entrata's solutions to address their unique needs.
  • Develop account plans that outline strategies for growth, upsell opportunities, and retention.
  • Collaborate with internal teams to identify and pursue expansion opportunities within existing accounts.
  • Possess a deep understanding of Entrata's product suite and how it adds value to clients.
  • Provide consultative guidance to clients on best practices, industry trends, and innovative solutions to optimize their use of Entrata's products.
  • Work closely with cross-functional teams, including Sales, Implementation, and Support, to ensure a seamless client experience.
  • Communicate effectively with clients to convey product updates, new features, and relevant information.

Qualifications:

  • 3-5 years experience with technology/software sales (SaaS, PaaS, enterprise software, etc.)
  • Proven track record of successfully managing and growing a book of accounts.
  • Excellent communication and presentation skills, with the ability to articulate complex ideas to both technical and non-technical audiences.
  • Strong analytical and problem-solving skills, with the ability to navigate challenging situations and find effective solutions.
  • Familiarity with property management, real estate, or related industries is a plus.
  • Ability to work collaboratively in a fast-paced and dynamic environment.
  • Comfortable using and explaining complex software solutions; experience with property management software is a plus.

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Entrata

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Entrata offers property management software that brings all of your websites, accounting, utilities, and more into one, unified platform.


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1,001-5,000

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