Andinson Ortega

Lead Customer Care Agent at Envoy Air

Andinson Ortega is a Senior Travel Consultant at TripActions, with experience in various roles within the aviation industry. As a Lead Customer Care Agent at Envoy Air, roles included providing efficient and friendly service to customers, promoting and selling air travel, and completing necessary passenger arrangements. Andinson also served as a Customer Service Manager at American Airlines, overseeing daily operations with a focus on customer service, security, cargo operations, and employee management. Additionally, Andinson has experience as a Security Supervisor, Passenger Services Supervisor, Cargo Supervisor, and Passenger Service and Operations Agent, showcasing a comprehensive understanding of aviation operations and compliance. Andinson holds a Bachelor's degree in Computer Science from Instituto Universitario de tecnologia Venezuela.

Location

Dallas, United States

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Envoy Air

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, and provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago, New York and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.


Employees

10,000+

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