Audio Visual Sales Support Engineer

Who We Are:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Job Overview:

We are seeking a skilled and motivated AV Commissioning Engineer to ensure the seamless integration and optimal performance of audio-visual systems. The ideal candidate will possess a strong technical background in AV systems, an eye for detail, and the ability to troubleshoot and fine-tune complex setups. If you are a problem solver who is passionate about delivering high-quality AV experiences, we invite you to join our team.

Responsibilities:

• Collaborate with project teams to understand AV system designs and requirements.
• Conduct on-site testing and commissioning of AV systems, ensuring all components function as intended.
• Configure and program AV equipment, including displays, projectors, audio processors, and control systems.
• Calibrate audio-visual systems for optimal performance, including audio levels, video resolutions, and colour accuracy.
• Troubleshoot technical issues that arise during commissioning and provide effective solutions.
• Perform signal routing and ensure proper connectivity of AV components.
• Integrate AV control systems, ensuring seamless operation of user interfaces and touch panels.
• Document commissioning processes, configurations, and system settings.
• Train end-users and clients on the operation and maintenance of AV systems.
• Collaborate with AV designers and programmers to fine-tune systems for client satisfaction.

Requirements:

• Bachelor's degree in Electrical Engineering, Audio Engineering, Computer Science, or a related field (or equivalent experience).
• Proven experience as an AV Commissioning Engineer or similar role.
• Strong understanding of AV technologies, including audio processors, video codecs, displays, and control systems.
• Familiarity with AV protocols such as HDMI, HDBaseT, Dante, and AES67.
• Proficiency in AV system calibration and audio optimization techniques.
• Experience with AV testing equipment, signal generators, and measurement tools.
• Knowledge of AV control and DSP programming languages (e.g., Crestron, Extron, Biamp, QSC) is a plus.
• Strong troubleshooting skills to diagnose and resolve technical issues effectively.
• Excellent communication skills to interact with project teams, clients, and end-users.
• Detail-oriented mindset to ensure systems are commissioned to the highest standards.
• Ability to work independently and collaboratively in a team environment.
• Flexibility to adapt to changing project requirements and deadlines.
• Professional demeanor and a customer-focused approach to client interactions.
• Industry certifications such as CTS (Certified Technology Specialist) or similar are desirable.
• Willingness to travel 70%. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of gender, gender identity, gender reassignment, age, religious or similar philosophical belief, race, national origin, political opinion, sexual orientation, disability, marital or civil partnership status, or other non-merit factor.

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.