Shobhit Bahadur

Shobhit Bahadur is an accomplished professional with extensive experience in customer success strategy and operations, currently serving as Senior Director at Epsilon since May 2017. At Epsilon, Shobhit has contributed significantly to clients' digital transformation through various consulting services, including digital customer experience assessments and marketing effectiveness measurement. Previous roles include AVP and Head of Research at Lymbyc, where responsibilities encompassed research service management and client relationship management, as well as Market Segment Manager at IBM, where Shobhit facilitated communication between the global marketing team and Latin American country teams. Earlier experience includes leading the Strategic Insights practice at Infosys Technologies Ltd, managing business opportunities at Genpact India, and delivering research assignments as a Business Analyst at Evalueserve. Shobhit holds an MBA in Marketing from the International Management Institute.