Derrick Grant

Derrick Grant currently serves as the IS Client Services - Service Desk Manager at Cooley LLP since February 2024. Prior to this role, Derrick held the position of National IT Support Manager at Epstein Becker & Green, P.C. from December 2009 to February 2024, where responsibilities included managing 2nd Level IT Support Staff, overseeing Help Desk Operations, and ensuring compliance with Change/Incident/Problem Management Protocols. Derrick also managed the Help Desk in collaboration with a third-party vendor, Intelliteach, by coordinating performance management meetings. Derrick's educational background includes a Master of Computer Applications degree from Lone Star College (2007-2009) and studies at the University of Houston-Downtown and Morris Brown College.