Duncan M.

Duncan M. is a seasoned professional in customer success and project management, currently serving as Manager of Strategic Customer Success at Eptura since July 2021, after progressing through roles including Senior Customer Success Manager and Customer Success Manager. Prior experience includes positions as Sales Administrator and Project Manager at Designcraft Pty Ltd, and Project Consultant at Workspace Commercial Furniture. Duncan M. also has a significant background in space planning from tenure at the University of Canberra, where responsibilities encompassed optimizing various environments to enhance user experiences. Before that, Duncan M. held roles in the Australian Government Department of Human Services, focusing on business continuity and accommodation planning. Educational qualifications include a Bachelor's degree in Built Environment (Interior Design) from the University of Canberra, a Diploma in Interior Design & Decoration, and a Diploma in Project Management. Additionally, a Certificate in Business Continuity Management was obtained from the BCM Institute.