Ergo
Chris Duignan is an experienced Service Delivery Manager with a strong background in operational delivery and management across various industries. Currently employed at Ergo since October 2019, Chris oversees multiple projects and workflows, managing a team of over 100 staff. Previous roles include Service Delivery Manager at Cognizant, Customer Service Manager at Actavo, and Team Manager at Concentrix, where leadership encompassed cross-functional operations and performance analytics. Chris began a career in customer support as a Lead Agent and Technical Support Team Lead at Concentrix. Educational background includes attendance at Rathmore Grammar School and further studies at Ulster University.
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Ergo
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Ergo has fine-tuned over 27 years experience at the coalface of change & innovation to become a world-class IT partner. They exist today to help organisations achieve successful strategic outcomes, solving client problems as if they were their own, whether it’s better margins, improved customer support, or driving new business.