Marcus Santos

Marcus Santos is a seasoned telecommunications professional with extensive experience spanning over two decades in various roles at Ericsson, including Senior Developer, Senior Telecommunications Specialist, and Senior Integration Engineer. Currently, Marcus is part of the global customer support team, delivering expert support for virtual and cloud-native IMS Core applications across multiple network generations. Earlier roles involved leading teams to enhance customer support and ensuring the successful deployment of IMS solutions. Marcus's career began at Xerox as a Field Technician, complemented by robust educational credentials including a Bachelor's in Telecommunications Engineering and an MBA in Project Management.