Ericsson
Peggy Yang is an experienced ICT Enterprise Architect and Product Manager with a notable career at Ericsson from August 1997 to May 2022. Responsibilities included leading agile product teams, managing delivery platforms, and overseeing key IT system projects. Key achievements involved successful migrations of critical databases, managing supplier transformations, and enhancing workforce management systems. Previous expertise as a Solution Expert in SAP CRM facilitated the introduction of effective global ticket handling solutions. Earlier career experience includes a customer support role, showcasing strong coordination and reporting skills. Peggy Yang holds a Bachelor of Commerce degree in Management Information Systems from The University of British Columbia, obtained in May 1997.
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Ericsson
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Ericsson is a technology company that provides and operates telecommunications networks, television and video systems, and related services.