ESP Utilities Group
Ellen Annetts has held various roles at ESP Utilities Group Ltd since August 2018, currently serving as the Head of Business Change and previously as Continuous Improvement Manager, Customer Operations Manager, Operations Fulfilment Manager, Trainee Design Support Engineer, Technical Administrator, and Operations Administrator. In these positions, Ellen has facilitated organizational change, optimized processes, enhanced service offerings, and managed customer operations and team performance. Prior experience includes a position as a Student Ambassador at the University of Surrey, a Recruitment Placement at Design Bridge, and a Sales Assistant role at Wyevale Garden Centres. Ellen holds a Business Management BSc from the University of Surrey and has completed GCSE and A Level qualifications at Freman College.
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ESP Utilities Group
ESP Utilities Group Ltd is licensed to operate gas and electricity networks by the industry regulator Ofgem and has helped thousands across the country to make the connection. We operate the on-site infrastructure for new housing developments, for industrial and commercial premises and for communities not previously connected to the national natural gas network. Currently around 270,000 gas customers are connected to the network through pipelines operated and managed by ES Pipelines. The principal customer groups we serve are: Residential – extending the gas network to existing homes (also known as Infill), as well as adopting infrastructure for New Housing developments. Industrial and Commercial - we look carefully at each proposal to develop innovative solutions to extend the network even where previous attempts have failed.