ESP Utilities Group
Rachel Lilley has extensive experience in business management and operational roles, currently serving as Business Change Manager at ESP Utilities Group Ltd since September 2020. Prior positions within the company include Operations Team Leader, Project Leader, and Operations Fulfilment Specialist. Prior to this, Rachel worked as an Administrator at MED - LEC Electrical Contractors Ltd and as a Marketing Graduate at the University of Brighton. Additional experience includes a brief tenure as a Customer Assistant at Boots UK and Waitrose & Partners. Rachel holds a Bachelor's degree in Marketing from the University of Brighton and a qualification in Digital Strategy from the Chartered Institute of Marketing. Educational achievements from The Holy Cross School include A Levels in Psychology, Sociology, and English Language, alongside an AS Level in Drama and Dramatics/Theatre Arts.
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ESP Utilities Group
ESP Utilities Group Ltd is licensed to operate gas and electricity networks by the industry regulator Ofgem and has helped thousands across the country to make the connection. We operate the on-site infrastructure for new housing developments, for industrial and commercial premises and for communities not previously connected to the national natural gas network. Currently around 270,000 gas customers are connected to the network through pipelines operated and managed by ES Pipelines. The principal customer groups we serve are: Residential – extending the gas network to existing homes (also known as Infill), as well as adopting infrastructure for New Housing developments. Industrial and Commercial - we look carefully at each proposal to develop innovative solutions to extend the network even where previous attempts have failed.