Jo-Mei Hsiao

Jo-Mei Hsiao is an experienced Analytics Analyst at Etex, specializing in Order-to-Cash and Digital Commercial processes within the Data and Automation team since October 2024. Previously, Jo-Mei served as Global CRM Owner & Data Steward and Global Business Process Manager at Agfa Radiology Solutions, overseeing the implementation of CRM tools and managing the global Order-Generation process. Experience at Agfa HealthCare included serving as a Quotation System Expert, where Jo-Mei implemented CRM solutions and provided training globally. Early career roles include Customer Service Officer at Frutarom, consultant at ROEGIS & HSIAO bvba, and various positions in marketing and product management in Taiwan and Europe. Jo-Mei holds multiple degrees, including a Master of Science in Information Management from KU Leuven and dual MBAs from TIAS School for Business and Society and the University of Bradford School of Management.