Ruth Punshon

Ruth Punshon is an experienced professional in business improvement and operational excellence, currently serving as Senior Manager Catering Performance at Etihad since January 2023. Previously, Ruth held roles such as Deployment Coach for BHP Operating System and Business Improvement Consultant for Sandpit Innovation Pty Ltd. At ORBIZ, Ruth was a Senior Consultant, focusing on sustainable performance improvements across various industries. Ruth has also consulted independently and worked at Compass Group Australia as National Manager for Business Process Improvement, where strategic leadership contributed to operational enhancements. Notable achievements include leading successful business improvement initiatives at Gate Gourmet, where significant service management improvements were realized, and achieving a 15% EBIT increase at the Oslo Airport unit. Ruth holds an MBA in Organizational Leadership from Kingston University and a BA in Hospitality Management from the University of Strathclyde.