Ravi Perera

Ravi Perera is a seasoned professional with extensive experience in the telecommunications sector, currently serving as a Senior Engineer and Team Lead at e& UAE, specializing in Critical Incident Management and technology audits for VVIP clients. Since February 2014, Ravi has adeptly managed end-to-end incident handling, driving continuous process improvements and ensuring compliance with corporate governance standards. Prior roles at e& UAE include Engineer for VVIP and High-Value Customers and Associate Engineer for Critical Incident Management. Ravi's earlier career included positions at Etisalat and Marine Group of Companies, where responsibilities encompassed engineering support and IT management, respectively. Academic credentials include an MBA from Cardiff Metropolitan University, an Executive MSC in Strategic Marketing from Asia e University, and various postgraduate diplomas in management disciplines from Westford University College.