Marcin B.

Marcin B. is an experienced Information Technology Service Management Consultant currently employed at Eurofins since November 2021, where responsibilities include end-to-end management of services, designing ITIL practices, and enhancing ServiceNow tools. Prior to this role, Marcin worked at SAP for a brief period, focusing on process management and service improvement strategies. Marcin's extensive background also includes notable positions at IBM, where responsibilities spanned incident management and service delivery, and Capgemini, where coordination of high-priority incidents and service desk operations were key tasks. Marcin holds a Master’s degree in Economics from Uniwersytet Ekonomiczny w Katowicach and a Master’s degree in Russian Philology from the University of Silesia in Katowice.