Neil Patel

Neil Patel is an experienced IT professional with a strong background in technical support and digital services. Currently serving as a Digital Services Analyst at Euromonitor International since January 2018, Neil focuses on client support and development of digital products. Previous roles include IT Support Analyst at Aitch Group, where hardware support and ticketing using JIRA were key responsibilities, and Service Desk Engineer at Everest Home Improvements, providing multi-channel support within an ITIL framework. Neil has also gained experience in various positions, including Helpdesk Analyst at Queen Mary, University of London, and 1st Line Support Analyst at Phoenix Business, accumulating extensive knowledge in IT support systems across multiple environments. Neil holds a BA in Business Studies from London Metropolitan University.