EVA Global
Anikó Kónyi is an experienced professional in quality management and training, currently serving as the Head of Quality and Training at EVA Global since September 2024. Prior to this role, Anikó held the position of Quality Manager - Service & Support at ubitricity from February 2022 to August 2024. Anikó also worked as a Freelance Project Manager and held various leadership roles including Operations Lead at LENCELOT SOLUTIONS and Customer Operations Team Lead, Coach, and Quality Assurance Coach at Shell. Earlier experience includes a role as Trainer and HR Specialist at Telemedia, as well as multiple positions at Telenor, culminating in a Project Specialist role. Anikó began the professional journey as a Retail Manager at Veldix from January 2003 to January 2006.
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EVA Global
EVA and its Brands operate in Europe where it provides Customer Experience and Infrastructure Management services to Charge Point Operators and Network Owners. Our CX Excellence Centre resolves more than 150,000 cases a year, truly enabling the transition to electric vehicles by building trust and delivering outstanding customer experiences, onedriver at a time. EVA is trusted by the most innovative utility and energy companies, both large and small. By integrating with their charging management software, we are able to solve customer cases at the first moment of truth. We offer a robust, proven, modular platform that offers customer support, network operations, payment services, and our most complete solution: charging-as-a-service.