Everbridge
Melanie Sprague is an experienced Principal Product Manager for API at Everbridge, with a professional history that includes roles as Director of Escalations and Communications, Senior Global Customer Support Operations Manager, and Technical Support Manager, leading a team of 10-12 individuals to resolve customer escalations. Prior to Everbridge, Melanie held several positions at Schneider Electric, including Global Technical Support Manager, where oversight was provided for a Level 3 Technical Support team across multiple countries, and Global Training Manager, transforming training operations to a global focus. Melanie's early career includes a role as Software Developer at ENKON Information Systems Inc. Melanie holds a Master's in Business Administration from the University of Victoria and a Bachelor's in Computer Engineering from the same university, along with additional education at ENPC School of International Management.
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Everbridge
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Everbridge, Inc. (NASDAQ: EVBG) is a global software company that provides enterprise software applications that automate and accelerate organizations’ operational response to critical events in order to Keep People Safe and Businesses Running™. During public safety threats such as active shooter situations, terrorist attacks or severe weather conditions, as well as critical business events including IT outages, cyber-attacks or other incidents such as product recalls or supply-chain interruptions, over 5,300 global customers rely on the company’s Critical Event Management Platform to quickly and reliably aggregate and assess threat data, locate people at risk and responders able to assist, automate the execution of pre-defined communications processes through the secure delivery to over 100 different communication devices, and track progress on executing response plans.