EverHelp
Natalie Onyshkevych serves as the Chief Operations Officer at EverHelp since January 2022, where responsibilities include business process design, product development, and team management. Previously, as Head of Support at Genesis Tech from May 2021 to July 2022, Natalie established the Customer Support Department, implemented effective staffing solutions, and developed quality control systems. Prior experience includes serving as Customer Support Team Lead at Trustech from November 2018 to May 2021, focusing on team goals, training, and enhancing corporate culture. Natalie's career began as an English Second Language Teacher at 东莞粤华学校 from January 2015 to November 2018. Natalie holds Master's degrees from Kyiv National Linguistics University and National Aviation University.
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EverHelp
Customer service outsourcing team with a data-driven approach 🌟 EverHelp is an industry-leading provider of customer service solutions. Our dedicated team members are committed to empowering businesses to provide remarkable customer service 💜🧡 Our mission is to transform outsourced customer service and debunk the myth that outsourcing means inferior service. We serve as our customers' most reliable business partner, enabling them to forge enduring bonds with their clients. Our vision is to create meaningful connections between companies and their customers 🤝 Our customer outsourcing team is here to support your clients 24/7, allowing you to focus on scaling up your business. EverHelp’s journey began in 2019, and along the way, we've successfully launched over 100+ projects. Our coworkers have expertise in various industries, from startups to SaaS companies. Our services include: 🚀 Customer Support Operations 🚀 Back Office Support 🚀 Mobile App Support 🚀 Technical Support 🚀 Sales Support We provide our customers with comprehensive support solutions that address their needs and go above and beyond their expectations 🚀