EverHelp
Yuliia Ben' is a seasoned customer support professional currently serving as a Customer Support Team Lead and Customer Support Quality Manager at EverHelp since July 2022. Yuliia has extensive experience in managing customer support teams, including training and performance evaluation, and has held significant roles at Genesis Tech and Support Lab. Previous positions include Senior Customer Support Representative/QC and Customer Support Manager at Support Lab, where Yuliia focused on quality control, issue resolution, and customer satisfaction. Yuliia holds a Master's and Bachelor's degree in Social Work from Lesya Ukrainka Volyn National University.
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EverHelp
Customer service outsourcing team with a data-driven approach 🌟 EverHelp is an industry-leading provider of customer service solutions. Our dedicated team members are committed to empowering businesses to provide remarkable customer service 💜🧡 Our mission is to transform outsourced customer service and debunk the myth that outsourcing means inferior service. We serve as our customers' most reliable business partner, enabling them to forge enduring bonds with their clients. Our vision is to create meaningful connections between companies and their customers 🤝 Our customer outsourcing team is here to support your clients 24/7, allowing you to focus on scaling up your business. EverHelp’s journey began in 2019, and along the way, we've successfully launched over 100+ projects. Our coworkers have expertise in various industries, from startups to SaaS companies. Our services include: 🚀 Customer Support Operations 🚀 Back Office Support 🚀 Mobile App Support 🚀 Technical Support 🚀 Sales Support We provide our customers with comprehensive support solutions that address their needs and go above and beyond their expectations 🚀