Everise
Rachit Gandhi has a diverse work experience in the field of IT support. Rachit started their career as a Senior Technical Support Associate at Concentrix, where they provided top-tier support to clients, specializing in Microsoft technologies and Windows environments. Rachit later became a Lead Operations in the same company, proficiently managing support teams and developing strategies to minimize downtime and boost user productivity. Rachit then worked at Microsoft Concentrix as a Senior Technical Advisor Tier 1 Support, providing technical guidance and assistance. Rachit also gained experience as a Desktop Support Engineer at Inventum Technologies Pvt. Ltd., where they handled all IT infrastructures, provided end-user support, and conducted IT induction. Currently, they are working at Everise as a Lead Desktop Support Engineer, providing technical support to in-house users and utilizing ticketing tools for log analysis. Rachit's work experience showcases their problem-solving skills, multitasking abilities, and customer-oriented attitude.
Rachit Gandhi attended Delhi University from 2015 to 2018, where they studied Business Administration and Management, General.
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Everise
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Everise offers enterprises the solutions and technology they need to rapidly scale their brands across markets, and to evolve their offering through the product or service lifecycle.