Everyone Active - SLM
Giulia Bai currently serves as a Duty Manager at Southwark Council since June 2023 and has held a similar role at Everyone Active - SLM since July 2017. In the capacity of Duty Manager, Giulia Bai is responsible for enforcing regulatory Health and Safety standards for groups exceeding 200 individuals while implementing thorough cleaning protocols to mitigate virus outbreaks. Leadership skills are demonstrated through the management of an 8-member team, focusing on customer service excellence and professional development through mandatory training. Giulia Bai efficiently addresses a high volume of daily inquiries and collaborates with various departments to resolve issues. Additionally, monitoring swimming pool safety through chemical testing and acting as the main First Aider for over 40 individuals exemplify Giulia Bai’s commitment to safety and care. Prior experience includes roles as Team Lead Manager and Lifeguard. Giulia Bai holds a Diploma in Professional Interior Design Skills from the National Design Academy, completed in July 2021.
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Everyone Active - SLM
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Our track record in leisure operations demonstrates our devotion to the task of delivering high quality services together with our local authority partners. We are well versed in the delivery of value for money in an increasingly competitive market as well as increasing participation in the locality. We also focus on colleague development and management skill to ensure consistent delivery of our products and services on a community level. With over 30 years experience managing local authority leisure contracts and with over 200 managed sites, our company is the longest established in the UK. We currently work in partnership with 60 local authorities who are all focused on delivering the best service to their communities and they trust us to be a part of their team. Why? Our approach recognises that in order to be a credible and effective partner, we must be able to deliver the Council's own specific leisure strategies, something we are proud to be involved with and contributing to very successfully. Our customer brand, Everyone Active, constantly builds the communities awareness of activity, from ensuring that they use excellent facilities to offering them the best value for money there is.