Ex Libris
Idan Soffer is a seasoned professional with extensive experience in operations and technical support, currently serving as Senior Director of Operations at Ex Libris since 2007. Idan leads Big Data Operations teams, ensuring efficient operational processes and high-quality deliverables. Previous roles at Ex Libris include Director of Support, managing global technical support teams, and Content Operations Director, overseeing content operations across all products. Idan's career began at Retalix Limited as a Customer Support Consultant, focusing on technical support for the Israeli retail market. Idan holds a Bachelor of Science degree in Industrial Engineering and Management from Ben-Gurion University of the Negev.
Ex Libris
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Ex Libris, Part of Clarivate, is a leading global provider of cloud-based solutions for higher education and research. Offering SaaS solutions for the management and discovery of the full spectrum of library and scholarly materials, as well as mobile campus solutions driving student engagement and success, Ex Libris serves thousands of customers in 90 countries. Dedicated to developing the market's most inventive and creative solutions, Ex Libris leads the way in defining and designing efficient, user-friendly products that serve the needs of academic research and teaching institutions and academic, research, and national libraries today, and enabling them to transition into the future. The company's solutions are being used by over 5,000 establishments worldwide. The company provides services in over 20 languages, in 90 countries, in 6 different continents. Ex Libris's headquarters, research, development and support centers are located in Jerusalem and the company has subsidiaries around the world. For further information Hello.Exlibris@clarivate.com