exagens
Olivier Dufour is a seasoned quality assurance professional with extensive experience in software and web development. Currently serving as a Solution Quality Analyst at exagens since January 2017, Olivier has previously held positions as a Quality Assurance Analyst at Le Site, where responsibilities included functionality, visual, localization, and responsive testing for e-commerce websites developed with Magento. Prior to that, Olivier worked as a Quality Assurance Technician at Vortex Solution, focusing on quality control for websites built with ColdFusion and WordPress. Olivier's career began at Gameloft, where quality control on video games was the primary responsibility. Olivier holds education credentials from UQAM and Collège de Maisonneuve.
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exagens
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Located in Montreal Canada, a world-leader in Artificial Intelligence & machine learning, the exagens team of industry veterans, economists, psychologists and technologists has cracked the code to dramatically increasing engagement and conversions through digital channels. The exagens Personal Banker is the industry's only successfuldigital banking assistant focused on increasing conversions and cross-selling for the mutual benefit of banks and their retail and SMB clients.For example, at Desjardins, the largest credit union in North America, new high-interest savings accounts openings increased 11x and deposits 13x compared to the same 3-month period a year earlier without the exagens Personal Banker. In less than a year, over 40,000 new retail and business accounts have been opened with more than $300m deposited, with a 98% satisfaction rating, as a result of the autonomous exagens white-label assistant.Capable of providing support, offering tips and completing transactions, the primary mission is as a digital banker which empathetically and automatically engages retail and business clients over time and circumstance, to purchase additional products & services to meet their needs. The exagens white-labeled Personal Banker can be integrated seamlessly and contextually into a bank or credit unions existing digital channels in weeks, with measurable financial results starting on day one.