Exotel
Akash Roy is an experienced Engineering Manager currently at Exotel since December 2024. Previously held the position of Tech Manager at NICE for one year and served as Manager at LiveVox from November 2017 to December 2023, where responsibilities included leading development initiatives, conducting requirements analysis, and implementing tools to enhance delivery quality. Akash also held various roles at LiveVox, progressing from Lead Software Engineer 2 to Associate Software Engineer, focusing on architectural design, performance improvements, and automation frameworks. Earlier experience includes a role as a Quality Assurance Trainee at Monotype. Akash holds a Bachelor of Technology (B.Tech.) in Computer Science from VGI, obtained in 2016.
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Exotel
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Exotel is the emerging market’s leading full stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel’s world-class cloud-based product suite powers 50 million engagements daily for over 6000 companies in India, SE Asia, the Middle East, and Africa.