Melanie Knittel

Melanie Knittel is a skilled professional with extensive experience in customer support and business improvement. Currently serving as Customer Support Manager at Customer since July 2013, Melanie previously held multiple roles at Exova Group Limited since 2006, including Business Improvement Manager, Proficiency Testing Manager Assistant, and Quality Manager Assistant. In the capacity of Business Improvement Manager, Melanie focuses on delivering business improvement initiatives aligned with global Lean deployment strategies, employing various methodologies such as Lean Awareness training, process mapping, and waste identification. Melanie's academic background includes studies at Université de Tours from 1997 to 1999.