Anjali Patil

Anjali Patil is an accomplished customer success professional with extensive experience in the cybersecurity industry. Currently serving as Team Lead and Senior Customer Success Manager at Expel, Anjali has demonstrated significant impact by driving a 20% revenue growth through effective account management, proactive engagement, and operational efficiency improvements. Anjali has successfully managed over $10M in accounts, achieving high retention and renewal rates while coaching a team of customer success managers to enhance customer satisfaction scores. Previous roles include Customer Success Manager at Trend Micro, where Anjali facilitated Managed XDR adoption across numerous enterprise accounts, and research analyst at Trend Micro, contributing to global threat intelligence efforts. Anjali holds an MBA in Operations Management from Manipal Academy of Higher Education and an Engineering degree in IT/Electronics from Visvesvaraya Technological University.