Expertflow - livechat, video, callcenter SW
Aeiman Afzal is a Software Quality Assurance Engineer with experience at Expertflow since November 2023 and previously at NorthBay Solutions from September 2022 to November 2023. Prior to these roles, Aeiman worked as a Teaching Assistant at Forman Christian College, where responsibilities included teaching courses in Differential Equations, Software Engineering, and Ethics for Computing Professionals. Aeiman holds a Bachelor's degree in Computer Science from Forman Christian College, completed in 2022, and an FSC in Pre-Engineering from Punjab Group of Colleges, obtained in 2017.
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Expertflow - livechat, video, callcenter SW
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Livechat, Video and call center *Chatbots and chat over any chat channel (Whatsapp, SMS, Viber,..) *CRM connectors (Microsoft Dynamics, Siebel, Oracle Service Cloud, SAP) *Multichannel Campaigns (Digital, Social, Voice, Chat) *Customer Journeys *Reporting, Wallboard/ Dashboard Our team of 150 engineers and SW developers are based out of Switzerland, Egypt, Morocco, Kenya, Pakistan, Southafrica, India, US and Nigeria