Expertflow - livechat, video, callcenter SW
Iftikhar Khurshid is an experienced IT professional with a career spanning over two decades in the networking and information technology sectors. Currently serving as IT Manager at Expertflow since November 2014, Iftikhar has previously held key positions such as Senior IPT Network Engineer at Arwen Tech and IPT Engineer at Wateen Telecom. Earlier roles include Manager Network at Nets and Network Engineer at National Engineers, with foundational experience as Network & System Administrator at Net'sFive. Iftikhar Khurshid holds a Bachelor of Computer Science degree from Hajvairy University of Computer Science in Lahore, Pakistan.
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Expertflow - livechat, video, callcenter SW
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Livechat, Video and call center *Chatbots and chat over any chat channel (Whatsapp, SMS, Viber,..) *CRM connectors (Microsoft Dynamics, Siebel, Oracle Service Cloud, SAP) *Multichannel Campaigns (Digital, Social, Voice, Chat) *Customer Journeys *Reporting, Wallboard/ Dashboard Our team of 150 engineers and SW developers are based out of Switzerland, Egypt, Morocco, Kenya, Pakistan, Southafrica, India, US and Nigeria