Expertflow - livechat, video, callcenter SW
Junaid Sadiq is an experienced professional with a background in electrical, electronics, and communications engineering. Currently serving as a Sales Manager for the American region at Expertflow, Junaid has also held roles such as Technical Presales Engineer and Business Analyst, where Junaid successfully collaborated with sales teams to deliver tailored technical solutions and win key projects. Prior to this, Junaid worked as an Assistant Manager at PTCL, overseeing business operations and managing a team. Junaid has also gained experience in RF and telecom engineering roles at LCC Telecom Services and interSES. Junaid holds a Master's degree from the University of Engineering and Technology and a Bachelor's degree from COMSATS Institute of Information Technology.
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Expertflow - livechat, video, callcenter SW
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Livechat, Video and call center *Chatbots and chat over any chat channel (Whatsapp, SMS, Viber,..) *CRM connectors (Microsoft Dynamics, Siebel, Oracle Service Cloud, SAP) *Multichannel Campaigns (Digital, Social, Voice, Chat) *Customer Journeys *Reporting, Wallboard/ Dashboard Our team of 150 engineers and SW developers are based out of Switzerland, Egypt, Morocco, Kenya, Pakistan, Southafrica, India, US and Nigeria