Expertflow - livechat, video, callcenter SW
Wesley Versfeld is an experienced professional in the technology industry, currently serving as Managing Director and Sales Director at Expertflow since February 2017, specializing in live chat, video, and call center software solutions. Prior to this role, Wesley held the position of Systems Engineer at Cisco from March 2011 to December 2016, and worked as a UC Consultant at Dimension Data PLC from February 2000 to April 2011. Wesley earned a Bachelor of Science degree in Information and Systems Technology from the University of Pretoria between 1996 and 2000 and completed education at Monument High School from 1991 to 1996.
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Expertflow - livechat, video, callcenter SW
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Livechat, Video and call center *Chatbots and chat over any chat channel (Whatsapp, SMS, Viber,..) *CRM connectors (Microsoft Dynamics, Siebel, Oracle Service Cloud, SAP) *Multichannel Campaigns (Digital, Social, Voice, Chat) *Customer Journeys *Reporting, Wallboard/ Dashboard Our team of 150 engineers and SW developers are based out of Switzerland, Egypt, Morocco, Kenya, Pakistan, Southafrica, India, US and Nigeria