Suzanne Kochen

Suzanne Kochen's work experience includes a role as the Head of Sales Northern Europe & Middle East at Explora Journeys starting in April 2022. Suzanne also worked as an Extern Examiner Associate degree Tourism Management at Breda University of Applied Sciences from December 2021. Prior to that, they held various roles at Crystal Cruises, including Director of International Sales, Director of Sales EMEA, Member Sales Advisory Council, Regional Sales Manager, Europe, and Russia, and Regional Sales Manager, Northern Europe. Suzanne also worked as the General Manager for two luxury cruise tour operators, Cruises Only (B2C) and Ster Cruises (B2B omni channel) at Travel-IT / Cruises Only / Ster Cruises from 2014 to 2016. Before that, they were the Front Office Manager at Woudschoten Hotel en Conferentiecentrum from 2012 to 2014 and the Manager Front Office & Reservations at Wellnessresort de Veluwse Bron from 2010 to 2012. Suzanne's earlier experience includes working as an Operational Manager of Front Office and Guest Relations at Holland America Line from 2008 to 2010, and various roles in tourism at Cruise Travel from 2003 to 2007.

Suzanne Kochen's education history is as follows:

- From 2007 to 2008, Suzanne attended Saxion University of Applied Sciences, where they obtained a BBA degree in International Hospitality Management.

- In 2004, Suzanne studied at Hogeschool TIO UTRECHT and earned a Propedeuse degree in Tourist Management.

- In 2003, Suzanne also attended Hogeschool TIO UTRECHT, studying Commercial Tourism, but the degree obtained is not mentioned.

- In 2001, Suzanne completed their Propedeuse degree in International Hospitality Management at Christelijke Hogeschool Nederland.

- Starting from 1996 until 2001, Suzanne attended Johannes Fontanus College, where they pursued Havo (Senior General Secondary Education).

In addition to their educational background, Suzanne has also obtained various certifications:

- In December 2021, they acquired a certification in "Psychologie van Leiderschap (Psychology of Leadership)" from Nyenrode Business Universiteit.

- In October 2020, Suzanne earned a certification in "Excelleren in Vrouwelijk Leiderschap (Excel in Female Leadership)" from Nyenrode Business University.

- In August 2013, they obtained a WSET Level 3 Advanced certification with merit from WSET (Wine & Spirit Education Trust).

- In January 2013, Suzanne also achieved a WSET Level 2 Intermediate certification with distinction from WSET.

- In June 2010, they acquired a certification in "Crisis management and human behaviour in passenger ships" from Viking Maritime Group.

- In February 2010, Suzanne obtained the "Sociale Hygiëne" certification from SVH (Stichting Vakbekwaamheid Horeca).